Reference

What You Agree to When You Use hebaji

Access to hebaji depends on your local law and eligible regions — these terms set out what applies when you open an account and use the platform. Read through the key points below so you know exactly where you stand.

Account eligibility rulesJurisdiction-dependent accessPolicy contact availablebKash, Nagad, Rocket coveredTerms updated as required
hebaji What You Agree to When You Use hebaji
REACH OUR TEAM

Contact Us About Legal or Policy Questions

If you have a question about these terms, your account status, or how a specific policy applies to your situation, our support team can help. Reach out through any of the channels below and include your account reference so we can respond accurately.

Team online

Live Chat

Open the chat window from any page on hebaji. Available during platform operating hours for account and policy queries.

Email Support

Send your legal or account query to our support address. Include your registered mobile number for faster account verification.

Help Centre

Browse the policy section of our help centre for answers on account rules, payment terms, and eligibility conditions.

ACCOUNT SECURITY

How We Handle Your Data and Account

Your account security and data handling are governed by the policies described here. We apply standard encryption to account credentials and payment data, and we do not share your personal details with third parties outside of what is required to process transactions through bKash, Nagad, or Rocket. You can request a review of the data we hold by contacting support with your account reference.

Data Retention

We retain account data for as long as your account is active and for the period required under applicable law after closure. You may request deletion where permitted.

Cookie Use

We use cookies to maintain your session and remember account preferences. You can manage cookie settings through your browser at any time without losing account access.

Payment Data

Transaction records for bKash, Nagad, and Rocket payments are stored securely and used only for verification, dispute resolution, and regulatory compliance purposes.

Request Changes

To update your registered details or request access to your account data, contact support directly. Identity verification is required before any changes are processed.

Common Questions About hebaji Legal Terms

These are the questions we hear most often about how our terms work in practice.

Account eligibility depends on your local law and the region you are accessing from. We do not accept accounts from regions where online gaming is restricted or prohibited under local law.

We may suspend or permanently close accounts that breach our terms. This includes providing false registration details, misusing payment methods like bKash or Nagad, or attempting to circumvent account verification.

Contact our support team with your payment reference number and the amount in question. We can trace the transaction on our end and work with you to resolve it.

Yes. Contact support with your account reference and a data access request. We will verify your identity before releasing any account or transaction information.

We update our terms when platform rules or applicable regulations change. Continued use of hebaji after an update means you accept the revised terms as they stand.

Applicable law depends on the jurisdiction relevant to your account. Access and enforceability are subject to local law in your eligible region — check the terms page for the current governing clause.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.