What We Collect and Why We Keep It
When you open an account with hebaji, we collect the information you provide at registration — name, contact details, and the payment method you choose. If you fund your account through bKash, Nagad, or Rocket, we record the transaction reference and amount to match deposits and
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process withdrawals correctly. We do not store your mobile wallet PIN or full payment credentials; those stay inside your wallet app. We use your data to operate your account, process payments, respond to support requests, and meet any reporting obligations that apply in your region. We
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retain account records for as long as your account stays active and for a defined period after closure, in line with applicable rules. You can request a copy of your data or ask us to close your account at any point by contacting support. Availability of
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this service depends on local law and eligible regions — use of the platform does not override any legal obligations in your jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.